REVIEWS
4.9/5 (25 Reviews)
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#2 Product of the Day
Selling tools
Top marketing tool of the year
Get better results with Continually
Engage more visitors without hiring additional sales people
Using Continually vs Drift for your Website Chatbot
We noticed a lot of customers using Continually are switching from Drift. To explain why Continually is a great alternative, we’ve put together a quick overview of how the two products compare.
Get results quickly
Simple and powerful
Want to try out Drift’s custom bots? You have to schedule a demo with a sales rep and pay to upgrade before you can use them yourself.
We want you to try our features, for free. Only upgrade if you’re delighted with what we offer. Cancel any time, no notice required.
Try for free, cancel any time
No credit card required
Drift is bloated with features your team doesn’t need. It makes it harder to get up and running, and making changes can be complicated.
We know your time is valuable, so we built Continually from the ground up to be the easiest way to add live chat or a custom chatbot to your website.
This means you’ll see results more quickly, spending your time engaging prospects instead of setting up software.
Affordable pricing
Don’t overpay
Drift is expensive. Want to add more seats? That’ll cost you too.
We’ve made custom chatbots affordable to every business, so you can reduce expenses and re-invest in other marketing programmes. Check out our pricing for details on our generous plan allowances.
Great customer experience
A customer-driven company
We care deeply about helping our customers to be successful using Continually. We’re a small team, so you get responsive customer support from people who know exactly how to help.
We listen to customer feedback, publish a product roadmap and ship improvements and new features each week
Learn how you can get better results by switching to Continually.
I'd be happy to answer any questions you have on how Continually compares to what you're doing right now or to other software you're currently using.
Show me how Continually can helpEngage visitors with bots they’ll 😍
Use bots to deliver helpful, relevant and personalised experiences
See how Continually looks on your website
Take our 60 second test drive to see for yourself:
Easy set up • No credit card required
Build complex bots without breaking a sweat
Our easy to use bot builder lets you build and create your own
personalised bots without needing to know any code!
Some things you can do:
- Send personalised messages
- Use links, images and videos to promote your content
- Capture any lead information
- Create and store answers in variables
- Automated scheduling
- Use conditional logic to route your customers to the right conversation
- Use audience targeting to deliver the right content for your visitors
Chat with customers directly with live chat
Combine live chat with your bots to handle more complicated issues.
You can chat directly from your browser or you can download our
mobile from the Appstore or Google play store.
It's easy to connect your bots to the rest of your tools
Create intelligent conversations, automate your workflow and sync leads for follow-up
Check out some examples we❤️
Learn and implement fast-growth product marketing strategies across the entire funnel
See bot →
Training people to use CPR to protect life, promote health, and reduce accidental deaths.
See bot →
Save money by switching to Continually
Affordable custom chatbots so you can re-invest in your marketing programmes.
Our standard features
Get all these awesome features on any plan you use
Unlimited chatbots
Create automated conversations to make sure you never miss a lead
Website chatbot builder
Create powerful bots in minutes. Our drag and drop bot builder lets you build complex bots without breaking a sweat.
Choice of appearance options
Start bot automatically
Welcome message
Button
Use your own button
Chatbot templates
Quickly add new bots
Lead profiles
See all the conversations you’ve had any lead information captured
Live chat & iOS / Android apps
Chat live with website visitors. Reply to incoming messages through our inbox, or take over bot conversations
Schedule meetings automatically
Let customers book meetings at a time that suits you both— without lifting a finger.
Customise sidebar & appearance
Match the chat experience to your brand.
Audience & page targeting
Control when and where messages appear, and which visitors will see them
Localise to your language
Translate your bot into another language.
Landing page
A free, Continually hosted landing page you can use to schedule meetings.
JavaScript API
Tightly integrate and control how the chat widget behaves on your website. For example, load a specific bot programmatically or show/hide the widget as needed.
Google Analytics tracking
We automatically send event data to GA when detect a tracker present on your page.
Export lead data to XLS
Need to dig into your lead data? No problem.
Slack and email notifications
Know every time you get a lead or meeting booked.
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![Cormac Quinn]()
I am using Continually on my site and it is amazing. I am getting 4x more subscribers and returning visitors since with the bots, the users can interact with me and find the information they need. Also, I can know how better help the visitors.
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It's dead easy to set up. The focus of this chatbot is for capturing leads on the fly. I set it up and have increased my conversion rate (lead capturing) about 50%. That is quite a lot. In the past (no chatbot) I had been leaking a lot of leads.
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We strongly believe that chatbot software should supplement live chat rather than replace it. It was critical for us to have a chatbot software that would seamlessly transition our visitors into live chat when they needed it. Continually does this better than other options that we've seen, at a price that is very reasonable.
REVIEWS
4.9/5 (25 Reviews)
Product hunt
#2 Product of the Day
Selling tools
Top marketing tool of the year
Benefits of using a custom chatbot
Convert more qualified leads
Customers want answers quickly, so we think it’s more important for them to get a helpful response even if that means it’s automated.
In fact, a study by James Olroyd at MIT showed that waiting even one hour to respond dramatically reduces your odds of closing the business
— https://hbr.org/2011/03/the-short-life-of-online-sales-leads
Save time & money
Not everyone has the bandwidth to respond immediately. If you’re a solo founder or small team, you might have competing priorities.
And in bigger companies, it can be too expensive to have highly skilled people available to respond. There’s a lot of scope to use automation to complement human talent and make your team 💪 with technology.
Be available 24/7 without the stress
Installing live chat can feel great because it makes you more available and accessible.
But the incoming requests can also bring a big sense of obligation.
Automation is a great way to take the pressure off. It means you can help people faster. And when you leave the office, you can feel confident that you’re not going to miss anything.
Deliver relevant, personalised experiences at scale
Using automation doesn’t have to mean that everyone gets the same experience.
An intelligent assistant is one that can adapt the conversation to be more relevant based on who they’re talking with, what they say and what they do. One of the benefits of using Continually is that you can understand your customer’s intent and respond appropriately.
You can help customers by letting them choose the path that fits them best, and route the people who need to talk to a sales person straight to a meeting.
Relevance goes beyond the conversation. Once you’ve engaged someone, we build a rich profile about them so that when you do meet them, you have everything you need to know to talk about what’s important to them.
We built Continually to make automation available to everyone
Live chat is terrific, but what do you do if you're not equipped to operate 24/7, or don't have the bandwidth to respond to every question as quickly as you'd like?
Today, when buyers get in touch through your website - say to request a product demo - they expect you to reply quickly, even out of hours or when they’re in a different time zone.
We believe that automation is a great way to expand what you can do. It's like having someone on your team who's always there to help and never sleeps.
![Paul McKeever avatar]()
Paul McKeever
Founder & CEO, continual.ly
We'll help you make the switch
Interested in using Continually but too busy to implement a new tool? Our concierge onboarding service can help.
When you switch to Continually, we’ll help you:
- Create chatbots to match any playbooks you’ve set up in Drift
- Configure integrations to keep your tools working together
- Train your team on how to get the most value out of Continually
Have a question about the product? Want to be walked through how to use something? No problem: you’ll get priority support during your first 30 days.
* Requires a subscription to our Professional or Enterprise plan
Continually is free for small businesses.
Take our 60 second test drive to see for yourself:
Easy set up • No credit card required